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The art of dealing with high performing employees PDF Print E-mail
Written by Jodi Wiff   
Thursday, 06 May 2010 14:25

I once had a CEO tell me I was different than other employees, he used the analogy of not knowing what type of oil to use.

 
Three tips for dealing with a whiner PDF Print E-mail
Written by Jodi Wiff   
Wednesday, 05 May 2010 16:18

 

We all have different trigger points – when the hair on the back of our neck rises and we have the strong desire to flee the room.   For me it is when I hear ‘whiners’ begin with a tirade of their latest problem.

 
10 steps to reclaiming joy in your career PDF Print E-mail
Written by Jodi Wiff   
Thursday, 22 April 2010 22:32

As executive coaches we work with individuals who strive to improve. Whether it is career advancement, leadership growth, or something as key as finding more joy in their careers.  See our Top 10 steps.

 

10 steps to reclaiming joy in your career:

 

1.    Identify what gives you joy in your career – when do you truly smile?

2.    List what is impacting your joy…this is a much harder list.

 
The art of anticipating...result in a smile and impact PDF Print E-mail
Written by Jodi Wiff   
Thursday, 15 April 2010 14:04

Customer experience is sometimes defined by knowing your customers name.   I’ve always thought that was rather an entry level marker on service.  What makes service stand out is when anticipation of customers needs is executed- it can really bring a smile to persons face.

 
Five traits you want to notice in your team PDF Print E-mail
Written by Jodi Wiff   
Tuesday, 13 April 2010 20:08

Five traits you would want to notice in your team members.  Do you bring these traits to the office?

  1. Energy – joy – laughter – a smile
  2. Focus on results – accountabilities – what can we do to help or achieve
  3. Living company core values
  4. Problem solvers – adjust and adapt, they rise to the occasion in figuring out solutions, options and alternatives
  5. Engagement – open – curious


 
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